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Loyalty discount - replacement of your defective carafe - 1 Ionized water0,01 €loyalty-discount-replacement-of-your-defective-ca
    Loyalty discount - replacement of your defective carafe - 1 Ionized water0,01 €loyalty-discount-replacement-of-your-defective-ca

Loyalty discount - replacement of your defective carafe

€69.90
€0.01 Save 99.99%

We will replace your old, defective carafe - you only pay the shipping*

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As a small thank you for your loyalty - do you have a defective carafe?

We will exchange your old, defective carafe - you only pay the shipping*

No matter which ionizer and manufacturer you have. We will also replace a third-party manufacturer.

How does it work?

- You have purchased at least one Valeacell filter from us in the past
- You send us at least 1 picture within 10 days which clearly shows that your carafe (carafe container) is defective or leaking.

One carafe is provided per customer.

Please send pictures under the following link: Contact form

*A complete exchange of a carafe will only take place if it can be proven by pictures that the carafe is leaking or e.g. the handle is broken off. Otherwise we reserve the right to send only the appropriate spare parts to restore a carafe to a fully functional condition. Counters are spare parts and can be ordered individually under the following link

Replacement counterhttps://valeacell.com/ersatzteil-digitale-anzeige-valeacell-karaffe.html#/8-farbe-wei%C3%9F

2032211
    Residues from boiling filtered water. How can this be?

    Impurities in the water before filtering: If the water already contained impurities that were not completely removed by the activated charcoal filter, these impurities may have been concentrated during the boiling process, resulting in residues.

    Overloading the filter: If the activated charcoal filter is overloaded, it may not be able to remove all impurities effectively. This could result in certain impurities, such as limescale, remaining in the water in higher concentrations and building up during cooking.

    Insufficient filter maintenance: Activated charcoal filters must be regularly maintained and replaced to maintain their effectiveness. If the filter has not been properly maintained, its performance may decrease over time, resulting in insufficient removal of impurities.

    Boiling process: In some cases, residues can be created by the boiling process itself, especially if the water has been heavily evaporated and mineral residues remain.

    Mineralize filter: Filters out only contaminants - important minerals remain in the water

    It is important to note that activated carbon filters cannot remove 100% of all contaminants, and effectiveness may vary depending on the specific contaminants in the water. In some cases, it may therefore be advisable to consider additional water treatment methods

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    How does the digital display on your water carafe work?

    The counter on your ionised water carafe indicates when the filter needs to be changed. Here is how it works:

    Start/reset button: When you insert a new filter or use the carafe for the first time, press the START button for 7-10 seconds. This resets the counter.

    The daily display (60 days): The display shows a number (in the picture: 60). This number indicates how many days are left until the next filter change. The counter automatically counts down from 60 to 0: These are not percentages, but actual days!

    The bar display (per cent): To the right of the display you will see four bars with a percentage scale (100%, 75%, 50%, 25%). These visually indicate the remaining filter service life in four stages. The fewer bars are filled, the closer the filter change is.

    When should you change the filter? When the counter reaches 0 and no more bars are filled, it is time for a new filter. Then press START again for 7-10 seconds to restart the counter.

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    Why doesn't my Valeacell carafe have an emblem/symbol at the bottom? My carafe has no emblem, no "flower of life" or aluminium plate at the bottom. Is this a cheap fake?

    No - that is intentional! Valeacell deliberately does NOT use optical illusions for ionisation.

    This is how real ionisation works:

    • Activated carbon filter (removes harmful substances)
    • Mineral spheres in the filter (produce alkaline water with pH 8.5-9.4)
    • No engraved "flower of life" necessary - this is pure optics without function

    The proof is scientific:

    • Buy a pH test strip (~€2 at the pharmacy)
    • Test the filtered water yourself
    • pH value 8.5-9.4 = real ionisation ✓

    Many cheap carafes have:

    • ✗ Engraved symbols (looks good, doesn't matter)
    • ✗ Aluminium plates (optical bluff)
    • ✗ "Energising" stickers (no function)

    Valeacell has:

    • ✓ Functional activated carbon filters
    • ✓ Mineral ionisation spheres
    • ✓ Measurable with pH test strips
    • ✓ No optical tricks

    Conclusion: No emblem = real quality, not optical bluff.

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